I thought it might be worth offering a couple of tips that might guide clients in the right direction if they are trying to sell tableware to a replacement service such as ours.
Firstly, have a critical look at the items that you wish to sell. Most replacement services will only purchase items that are in perfect condition. It is no good telling the prospective buyer that your set is in perfect "as new" condition, when it is not. When they examine it, they will simply reject it and you are back to square one. So make a list of all the items that you have, and then put a note next to each item to indicate its condition. Then if any offer is made by the replacement service, it is likely that they will stick to that offer when they receive the items.
The other thing that is worth mentioning in your initial communication with the prospective buyer, is the general location that the items are currently stored. As with several of the major replacement services, staff from Replace Your China usually collect any items that we agree to buy, so before we make any decision as to the purchase, we need to know where the collection will need to be made from.
The other seemingly obvious point to communicate is the name of the manufacturer and pattern that you are trying to sell. It might seem obvious but you would be amazed at how often those details are not included.
Enjoy your tableware
Regards
Chris Eley
www.replaceyourchina.com
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